At Airhost Logistics, we understand that logistics is more than just moving cargo—it’s about delivering reliability, efficiency, and peace of mind. That’s why our customer support team is available to assist you every step of the way, ensuring that your freight operations run smoothly and efficiently. Whether you need help with tracking a shipment, resolving a delivery issue, understanding customs regulations, or optimizing your logistics process, our expert support team is always ready to assist.

24/7 Support for All Your Logistics Needs We know that logistics doesn’t stop, which is why our support team operates around the clock to provide real-time assistance. Whether your cargo is moving by air, sea, road, or rail, our specialists are available 24/7 to help you with any inquiries or challenges that may arise.
How We Support Our Customers Real-Time Shipment Tracking Assistance Can’t locate your shipment? Need an update on an expected delivery? Our team provides accurate, real-time updates on your air, sea, road, and rail freight. We guide you on how to use our tracking portal and receive automated notifications.
Technical Support for Online Services If you need help navigating our online tracking system, booking freight services, or managing your account, our technical support team is ready to assist. We ensure that you can access all our digital logistics solutions smoothly and efficiently.
Freight Consultation & Logistics Advice Not sure about the best shipping option for your cargo? Our logistics experts provide personalized recommendations based on cost-effectiveness, delivery speed, and regulatory compliance. Whether it’s choosing between air or sea freight, or optimizing your road transport strategy, we provide expert guidance.
Claims and Dispute Resolution In the rare case of delays, damages, or misplaced cargo, our support team works quickly to investigate and resolve the issue. We assist in filing claims, coordinating with carriers, and ensuring that you receive timely resolutions.
Customs & Regulatory Assistance Navigating customs regulations can be complex, especially for international shipments. Our support team helps with customs documentation, duties, and compliance, ensuring smooth clearance and preventing unnecessary delays.
Tailored Business Support for Corporate Clients For businesses relying on logistics for their daily operations, we offer dedicated account managers to provide customized support, priority assistance, and ongoing logistics optimization strategies.